Technical Support and Privacy Policy Agreement

 

Thank you for choosing to use our product. You can use our services in various ways. We hope that through the Privacy Policy, you will have a clear understanding of our methods of collecting and using information, as well as the ways in which you can protect your privacy. When you use our products or services, you agree that this policy applies to you. If you do not agree to our Privacy Policy, please do not use our products and services. If you have already started using our products and services, please immediately terminate your use. Your use will be deemed as your consent.

 

When registering your account, in order to identify the user's identity and facilitate contact, you should provide authentic and valid email or phone number information. You understand and agree that in necessary circumstances (such as account cancellation, etc.), we can identify your identity based on your registration information to prevent others from using your identity for operations, which may affect your normal use of our products and services.

 

The data information you upload while using our service belongs to the personal information of others and may involve their privacy. You guarantee that you have obtained permission and the necessary rights to upload this data information. Please make appropriate settings to prevent the leakage of this information from damaging the interests of the rights holders. Unauthorized disclosure of relevant information is not allowed. Without authorization, our company will not publicly disclose the data information you upload.

 

In order to provide you with better services, we may record and analyze your use and usage of our services, including device information such as hardware model, operating system version, system activity, IP address, account login or logout, click on advertising, and other log information.

 

You can view or modify your personal information. To ensure security, you can only perform the above operations after logging in. If your personal information changes, please log in to your account and update it promptly.

 

You can contact us to cancel your account. After your account is deregistered, we have no obligation to retain and provide the information under your account.

 
Once you use our products and services, it means that you agree to authorize us to collect and process your information.

 

We collect and use your information to run or improve our services. For example, providing you with user information services can prevent you from repeatedly entering the same information when using it, and provide you with content that suits your personality. The use of your information may result in inaccurate results. Please make careful and independent judgments when using related services. You agree that we do not assume any responsibility for the accuracy of the use results.

 

We may use your personal information to contact you, such as sending updates or service information to the email or phone number you submitted during registration. You can choose not to receive these messages. But even if you make the above choice, we will still send you specific service emails related to you (such as notifications of service terms changes, etc.).

 

The information we collect may be stored and processed by our company or service provider's servers, which may be distributed in China or any other country/region according to the needs of the service. If we wish to use your information outside of the circumstances stated in this policy, we will seek your consent in advance.

 

Unless otherwise stated in this policy, without your consent, we will not share your personal information outside of our company or related companies, partners, or solution providers, and in particular, we will not sell, rent, or otherwise distribute your information. Some of our services may be provided to you through cooperation with the aforementioned related companies. Therefore, you agree that we will provide your information to the aforementioned related companies in order to provide you with corresponding services. This related company only uses your information for the purpose of providing corresponding services. We ensure the safe use of this information by signing a Non-disclosure agreement with the above related companies or setting confidentiality clauses in the contract. During your use of related services, this related company will also assume the same responsibility as us to protect your information security.

 

We attach great importance to the privacy and data security and protection of minors. We cannot identify whether the user is indeed a minor without being explicitly informed. In cases where we know that the user is a minor, we will not use the personal information of the minor, nor will we disclose the identifiable personal identity information of the minor to any third party, unless necessary and urgent assistance is provided to the minor, or to assist government or judicial institutions.

 

If we discover that we unintentionally obtained private information from minors, we will have the right to take reasonable measures to quickly remove this information from our records.

 

We will regularly check the implementation of the Privacy Policy. If you have any questions or suggestions about our Privacy Policy, please contact us.

 

If you have any questions when using this product or service, please contact us promptly at:mengjingdongkk@aliyun.com